MP3 Store Frequently Asked Questions

How do I get started?
You can purchase a sermon as a guest, but we encourage you to set up an account with a username and password so that you have access to your account history and downloads.

I forgot my account password. What should I do?
You can click here to reset your password.

How will I receive the sermon(s) I purchased?
You will receive a link to a MP3 file. Click on the link to download the sermon.

If I don’t find a past sermon listed in the online store, what should I do?
You can only purchase what’s available in the store.

How many times can I download a sermon(s)?
There is no limit on the number of downloads.

When will the current sermon be available for purchase?
The current sermon will be available for purchase on Tuesday following the Sunday Morning Worship service.

I forgot the password to access “Purchase Sermons.” What should I do?
The password to access purchase sermon(s) online is always listed in the OCBF church bulletin.

Who do I contact if I experience a problem with downloading a sermon?
Please email mediapaypal@ocbfchurch.org if you are experiencing an issue with downloading the sermon.

Can I get a refund?
We do not offer refunds on MP3 downloads.

What are the terms and conditions?
Click here to read our MP3 store terms and conditions.

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