Frequently Asked Questions

What payment method options can I choose from?

The OCBF Automated Giving Program is configured to only accept debit or credit card payments from Visa, MasterCard and Discover.

How often will payments be pulled from my account?

You can determine the frequency and amount that can be charged to your debit or credit card. Currently your options are described in the table below.

Giving OptionNumber of Yearly PaymentsDescriptionExample
Every Week52 PaymentsEvery week on the same dayTuesday, May 4
Tuesday, May 11
Tuesday, May 18
Tuesday, May 25
Every Two Weeks26 PaymentsEvery other week on the same day.Friday, May 7
Friday, May 21
Every Four Weeks13 PaymentsEvery 28 days, beginning with the first payment dateJanuary 1
January 28
Once a Month12 PaymentsEvery month on the same dateJanuary-December on the 10
Twice a Month24 PaymentsTwo times a month. Note: This option can start on any day from the 1st-15th of the month, with the second payment 15 days later.January 5
January 20
or January 15
January 30
Every Three Months4 PaymentsEvery three months on the same dateJanuary 15
April 15
August 15
December 15
Every Six Months2 PaymentsEvery six months on the same date.March 3 September 3
Every Year1 PaymentOn the same date each new yearJanuary 2, 2017
January 2, 2017
One Time1 PaymentOnly once. Will not repeat. Note: The system will do a $1 transaction for authorization purposes. This transaction will be reversed back into your account.January 2, 2017

Can I designate my giving to a specific fund?

Yes, you are able to designate your giving to go to either the General Fund, Thanksgiving Fund and/or the Widow’s Fund.

Can I give in addition to participating in the automated giving program?

Yes, you can still give by completing an offering envelope and placing it in the basket during worship service; or in one of two areas: the tithe box located in the Worship Center Foyer or in the Education Center reception area.

How can I get a record of my giving?

You can view your online giving by selecting the ‘View Your Giving History’ button in the giving box to the right. You can also request a giving statement from the OCBF Accounting Office. The statement will cover both automated giving as well as any other offerings you give. To request a statement be sent to you, please e-mail lwilliams@ocbfchurch.org or call the Accounting Office at (214) 672-9100, Ext. 9161.

Can I test this system by giving one time?

Yes. There is an option to give a one time gift. This is a great way to better understand how the system works.

I’ve signed up for the automated giving program, but would like to change my preferences or need to stop. How do I do this?

You can make changes at any time by using the “edit giving profile” button. Once you log in you can change any of your preferences or stop your automated giving. If you have any trouble please feel free to e-mail the Accounting Office at lwilliams@ocbfchurch.org or call the Accounting Office at 214-672-9100, Ext. 9161.

I still have more questions. Who should I talk to?

Don’t hesitate to call or e-mail us with any questions. Please email your questions to lwilliams@ocbfchurch.org or by calling the Accounting Office at 214-672-9100, Ext. 9161.