Responsible for providing exceptional hospitality, food, and beverage service to members and guests. Ensure satisfaction and member retention.

Essential Duties and Responsibilities

(Other duties may be assigned)

  • Maintain GCD service standards, as outlined in the hospitality training program.
  • Complete knowledge of all menu items, garnishes, contents and preparation methods.
  • Complete knowledge of the various drink options, and promotions.
  • Accurate execution of food and beverage orders, serving items in a friendly and professional manner.
  • Clear tables and provide excellent customer service by attending to guests requests in a timely manner.
  • Process payments for all food and drink purchases.
  • Follow all policies and procedures.

Education and/or Experience

High school diploma or equivalent; or one year related experience and/or training; or equivalent combination of education and experience.

Qualifications

  • Must demonstrate excellent customer service skills.
  • Must be willing to work outside of normal schedule for catered events.
  • Possess basic math skills with the ability to handle money and operate a point-of-sale system.
  • Punctuality and regularly reliable attendance.
  • Ability to communicate clearly and effectively.
  • Flexible schedule required.
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