Office Assistant (Fellowship) – Part Time

Department: Oak Cliff Bible Fellowship (OCBF)

Perform a range of basic office support activities

Essential Duties and Responsibilities

(Other duties may be assigned)

• The professional staff at Oak Cliff Bible Fellowship have distinct roles that directly or indirectly affect the spiritual development of church members. Each employee must model Christian values in daily interactions and uphold the church’s core values. Minister and pray with co-workers, promote a unified and spiritually enriching work environment with a servant attitude while supporting the church and church members of the community. Must demonstrate a commitment to the church’s mission and values in all aspects of the role by engaging in continuous spiritual growth and development through participation in church activities and personal discipleship. You must be actively involved in staff meetings, Bible studies, and support the church’s mission to influence and serve the broader community through active involvement in church functions while performing the essential job requirements.
• Sort and distribute mail, replenish office supplies, and maintain files.
• Provide Office Assistant support and assist with special projects to the Fellowship Ministry as needed by the Director of Membership Services.
• Prepare a variety of letters, memos, forms, and reports.
• Compile data from utilizing varied sources and make summary reports as required.
• Maintain and searches file records for readily identifiable information as directed.
• Maintain a follow-up system on reports requiring action periodically.
• Answer multi-phone line telephone and transfer calls to the appropriate staff member(s) or take messages.
• Prepare and mail New Member packets.
• Assist with Membership data entry and assign membership numbers.
• Assist and maintain database clean-up and integrity.
• Serve as a back-up to Fellowship Membership Services staff for specific tasks to ensure departmental coverage.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Attendance/Punctuality — Is consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.

Customer Service — Must have excellent customer service skills when dealing with the public, including both OCBF and non-OCBF members. Manage difficult or emotional customer situations. Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance.

Dependability — Use time appropriately and wisely. Follow instructions and responds to management direction. Accept responsibility for own actions.

Diversity — Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences. Educate others on the value of diversity.

Ethics — Inspire the trust of others by keeping commitments and working with integrity and ethically. Uphold organizational goals.

Interpersonal Skills — Focus on solving conflict, not blaming. Approach others in a tactful manner by demonstrating respect and consideration regardless of their status or position. Maintain confidentiality. Listen to others without interrupting. Keep emotions under control.

Mathematical Skills — Ability to apply concepts of basic mathematics. Present numerical data effectively.

Oral Communication — Ability to communicate primarily in English. Speak clearly and persuasively in positive and/or negative situations. Listen and gets clarification in order to respond to questions.

Planning/Organizing — Prioritize and plan work activities. Plan for additional resources. Set goals and objectives. Develop realistic action plans.

Problem Solving — Identify and resolve problems in a timely manner and demonstrates the ability to develop alternative solutions. Gather and analyzes information in order to develop alternative solutions. Work well in group problem solving situations.

Professionalism — Approach others in a tactful manner by showing respect and consideration regardless of status or position. React well under pressure by keeping emotions under control.

Reasoning Ability — Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Safety and Security — Observe safety and security procedures. Report potentially unsafe conditions. Use equipment and materials properly.

Technical Skills — Assess own strengths and weaknesses. Pursue training and development opportunities. Strive to continuously build knowledge and skills. Share expertise with others.

Teamwork — Balance team and individual responsibilities. Exhibit objectivity and openness to others’ views and ideas and is willing to try new things. Give and welcomes feedback. Contribute to building a positive team spirit. Put success of team above own interests. Support everyone’s efforts to succeed.

Written Communication — Write routine reports and other correspondence clearly and informatively and can vary writing style to meet needs. Edit work for spelling and grammar. Able to read and interpret written information, primarily in English.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED and one year of related experience and/or training.

Spiritual Commitment

All employees are expected to commit to Christ and to the philosophy, ministry and vision of OCBF and to help the church to meet the spiritual, social, emotional and physical needs of the church family.

Members are asked to commit to:

• Consciously pursuing spiritual growth by participating in the vital experience of the church (Education, Fellowship, Outreach and Worship).
• Faithfully give at least 10% of their income to the ministry of OCBF.
• Faithfully serve in one of the ministries of the church in a volunteer capacity.
• Agree to read and function under the guidelines and authority of the Church Constitution and By-Laws.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.