Primarily responsible for the strategic implementation of new technology solutions that improve business efficiency while meeting corporate business goals.

Essential Duties and Responsibilities

(Other duties may be assigned)

  • Maintain thorough knowledge of the OCBF Ministries, as well as an understanding of how they interact with each other and the community.
  • Develop and foster relationships with the community, stakeholders, and other entities.
  • Compile reports about particular incidents, events, or updates regarding important issues for the business.
  • Proactively solve conflicts and address issues that could occur between the business and the other entities.
  • Partner with the IT team for regular system maintenance of servers supporting OCBF applications and systems.
  • Provide technical direction and support for the church management systems and support for existing software/hardware infrastructures.
  • Troubleshoot and diagnose problems with existing systems and solve related issues.
  • Work closely with other departments and ministries, providing necessary assistance and/or input regarding events or projects where IT services are required.
  • Understanding of how to gather, analyze, and report information regarding databases utilizing various system tools to provide metrics for reporting needs.

Education and/or Experience

Associates degree (AA or AS) required, bachelor degree (preferred); 2+ years of experience in a related role.

Knowledge, Skills & Abilities

  • Customer-oriented attitude.
  • Excellent verbal and written communication skills.
  • Must be able to establish and nurture beneficial business relationships, with the capability to negotiate with and influence others.
  • Understanding of cloud-based technology.
  • Knowledge of Microsoft products, including Microsoft Office 365 and Azure.
  • Familiarity with Church Management Systems, experience with Rock RMS is a plus.
  • Must be analytically and mathematically minded to analyze data and create necessary reports.
  • Ability to thrive in a fast-paced and sometimes high-pressure environment.
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